No Dud Guarantee
Our No Dud Guarantee.
Snap Fireworks strives to find and maintain the highest quality product. But like any other product there is the rare and occasional item that does not perform as it should. When that occasion occurs, you can be assured we will be here to help with our No Dud Guarantee.
Customer service is our number one priority. If you purchased the item from one of our locations and we are still open for the season. We will replace the non-performing item with same item or one of equal value. Just return the item, no questions asked. If it is unsafe to transport the item. Just take a photo and present it. Sorry No cash refunds allowed at the stands.
If the stand you purchased from is no longer open. No worries, we are still here to help. Fill out the adjacent form completely. Attach a photo of the item and we will issue you a refund. Please allow 4 to 6 weeks for a refund.